Support

How to get help

For a problem, a bug or a suggestion, write to hello@astrolithapp.com. Astrolith is developed by a one-person team, so replies come by email, not by phone, but they come from a real person.

What to include in your message

A short description of the problem, the screen you were on and, if possible, a screenshot help us reproduce it.

Your phone's operating system and version (for example "iOS 18" or "Android 15") and the app's version number (shown under Settings > About and legal) are helpful.

You never need to share details such as your birth date, time or place; our server never keeps them in readable form. If you choose to share them to show a calculation error, that is up to you.

Response time

We aim to reply within 3 business days. As a one-person team, we may take longer on weekends and public holidays.

Privacy and data requests

For a request about your data (the rights described in the Data Protection Notice), you can reach the controller at the same address, hello@astrolithapp.com.

You do not need to write to us to delete your account: you can delete it yourself under You > Settings > "Account and cloud". Deleting it also removes all your encrypted cloud data.